Music Agency London

Terms & Conditions

Terms and Conditions for

By accessing or using the website (the “Site”), you agree to be bound by these terms and conditions (the “Terms”). If you do not agree to these Terms, do not use the Site.


Use of the Site

The Site and its content are for your personal, non-commercial use only. You may not use the Site or its content for any other purpose without the prior written consent of Music Agency London.

The Site and its content are protected by copyright, trademark, and other intellectual property laws. You may not use any content from the Site for any commercial purpose without the prior written consent of Music Agency London.


Accounts and Bookings

If you make a booking on the Site, you agree to pay the applicable fees and charges. All bookings are subject to availability, and Music Agency London reserves the right to reject any booking in its sole discretion.


Cancellations & Refunds

You will not be eligible for a refund if, as an Event Planner, you cancel a confirmed booking made on the Site on or before the date that occurs 45 days before the Engagement for any reason. The first payment (deposit) is not refundable.

You will not be eligible for a reimbursement as an event planner if you cancel a confirmed booking after the date that falls 45 days before the engagement (subject to the below). If either party cancels a booking due to a Force Majeure Event, they are required to do the following: (i) immediately notify us in writing of the Force Majeure Event; (ii) use all reasonable efforts to lessen its impact; and (iii), provided they have complied with I and (ii), the Event Planner will be entitled to receive a 50% refund of the total fee at the discretion of Music Agency London acting on behalf of the Act (only to the extent the Event Planner has paid the fee in full).

If material details of any confirmed booking are altered (e.g. date, location or timings of the Engagement), the Act will not be obliged to perform at the Engagement, and you (as Event Planner) will remain liable to pay the Fee to Music Agency London acting as collection agent for the Act. The original booking will be deemed cancelled by the Event Planner in such cases, and the deposit or Fee paid by the Event Planner will not be refunded.

If a booking needs to be cancelled, the Event Planner must immediately inform Music Agency London by emailing
Informing an Act of a cancellation is not a valid form of cancellation by the Event Planner. All communication regarding cancellations must be directed through Music Agency London.

If an Act cancels a confirmed booking or fails to honour any confirmed booking made via the Site (for any reason other than a Force Majeure Event), (i) we will (a) refund the amount paid by the applicable Event Planner and collected on the behalf of the Act within a reasonable time of the cancellation, unless a suitable replacement Act is found through Music Agency London and (b) use reasonable endeavours to find a similar Act that Music Agency London are agents for to perform at the Engagement; and (ii) the applicable Act will (a) use best endeavours to find a similar Act to perform at the Engagement, (b) not be entitled to receive any of the Fee, and (c) unless such cancellation or failure is due to the Act’s proven illness or a Force Majeure Event, be liable to pay Music Agency London an amount equivalent to 50% of the Fee for Music Agency London’s services to the Act or the difference between the Fee and the fee of any similar Act booked through Music Agency London (whichever is the greater). Where an Act cancels, we cannot guarantee a replacement will be available or satisfactory to the Event Planner and we are under no obligation to provide a replacement Act, as the contract for the Act’s supplies is between the Act and the Event Planner. However, Music Agency Lodnon operates an expansive private database of thousands of professional musicians that can be contacted in the unlikely event of a cancellation.

A Force Majeure Event may not be used as justification for an Act unless the Act has made reasonable efforts to fulfil its commitments to the Event Planner with regard to the Engagement and to prevent and lessen the effects of the Force Majeure Event.

Notwithstanding the above, where an Act is subject to a Force Majeure Event or where the Event Planner cancels a confirmed booking (for any reason, including Force Majeure Event), the Act shall be entitled to be reimbursed by the Event Planner for its proven travel and/or accommodation costs where the transport or accommodation service provider has not reimbursed the Act, provided the Act has used best endeavours to recoup the cost from the relevant service provider.

We advise Acts and Event Planners to secure the proper insurance for their engagements, particularly for weddings and events taking place abroad.

The Act and Music Agency London are not accountable for the actions or output of any third party or other supplier.



By using the Site, you agree to the collection, use, and sharing of your information as described in our Privacy Policy.



Music Agency London makes no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability, or availability of the Site or its content. Any reliance you place on such information is strictly at your own risk.

Music Agency London will not be liable for any damages, including but not limited to, direct, indirect, consequential, or incidental damages, arising out of or in connection with the use of the Site or its content.


Changes to the Site and These Terms

Music Agency London reserves the right to make changes to the Site and these Terms at any time. You are responsible for checking these Terms periodically for changes. Your continued use of the Site after the posting of changes constitutes your acceptance of such changes.


Governing Law

These Terms and your use of the Site are governed by the laws of the United Kingdom.


Contact Us

If you have any questions about these Terms, please get in touch with us.